SmartWool 100% Satisfaction Guarantee

We’re confident you’ll love your SmartWool product.  
We design our products to live up to your greatest adventures. And we stand behind everything we make, 100%.
 
If for any reason* you’re not satisfied with your SmartWool® product, please return it to us within two years of purchase and we'll make it right.
 
How to return
If you’re not happy with your SmartWool product, please go to the link below, fill out the requested information, print off the form, include it in your package, and send your item back to the address listed below. 
 
Once the product is returned, we will replace the defective item. If the item is no longer produced or in stock we will replace your item with a comparable item based on style and price. We will send the replacement to the address provided by you and we will pay for the return shipping.
 
If you're sending by courier (recommended):
Attn SmartWool Warranty Dept
Brittain Wynyard 
24 Heather Street
Parnell
Auckland 1052
 
Warranty Form: CLICK HERE
 
*Normal wear and tear is not covered by the guarantee.