We design our products to live up to your greatest adventures, and we stand by everything we make.
All Smartwool products are covered by our 100% Satisfaction Guarantee.
We pride ourselves on comfort, durability and fit, so if you are not completely satisfied with your Smartwool gear, return it to us within two years of purchasing and we will make it right.
how to apply
Purchased online? Send an email to email@example.com with your proof of purchase and photos and our team will provide you with a FREE courier label.
Purchased in-store? Visit the original place of purchase for an assessment. If the store is unable to provide a solution you can always get in touch with our team at firstname.lastname@example.org for more assistance.
Our warranty department will assess the item and be in touch as soon as possible. If an item is no longer available, replacement/s may be made with a comparable style, at our discretion. Please allow one to two weeks for processing.
Smartwool Guarantee Form
*Normal wear and tear is not covered by the guarantee.